Privacy Policy
Last updated: August 1, 2026
Who We Are
To Let Properties LLP ("To Let Properties", "we", "us" or "our") is a rental and property-management network registered in India, with its office at A-816, Bestech Business Tower, Mohali – 160062. This Privacy Policy explains what personal information we collect across our tenant, owner, broker, builder, franchise and academy services, why we collect it, how we use and share it, and the choices you have over it.
By using our website or services, or by submitting your details through any of our forms, you acknowledge that you've read and understood this Policy.
Information You Give Us
Depending on how you interact with us, this may include:
- Contact details: name, phone number, email address, city or locality
- Requirement details: property type, budget, preferred area, move-in timing
- Owner & partner details: property information, ownership details and business information if you list a property or apply as a broker, builder, franchise, advertiser or society
- Verification information: identity and address details where a service — such as tenant onboarding — requires it
- Career applications: CV, education, work history and related details if you apply for a role
- Communications: messages, enquiries and feedback you send us
Information We Collect Automatically
When you use our website, we automatically collect basic device and usage data — IP address, browser type, pages viewed and general interaction data — along with cookies and similar technologies (see "Cookies & Tracking" below).
We don't seek sensitive personal data beyond what a specific service genuinely requires, and where we do, we handle it with additional care.
How We Use Your Data
We use personal data to:
- Match you with the right broker, owner, tenant or property, and respond to your enquiry
- Provide, operate and improve our rental-matching and property-management services
- Carry out verification and record-keeping where a service requires it
- Process career applications and franchise, academy or advertiser enquiries
- Send updates relevant to your request — such as broker follow-ups or listing status — and, where you've opted in, our newsletter
- Maintain security, prevent fraud and misuse, and comply with legal obligations
Legal Basis & Consent
We process personal data on the lawful bases available under Indian law, including your consent and the purposes for which you've voluntarily provided your data. Where we rely on consent, you can withdraw it at any time by reaching out through our Contact page — withdrawing consent won't affect processing already carried out, and may mean we can no longer provide a service that depends on that data.
Sharing With Brokers & Partners
A core part of our service is connecting you to the right broker or partner. When you submit a requirement, we share the details necessary for them to assist you — such as your name, contact and requirement. We ask partners in our network to handle your data responsibly, but once you engage directly with a third party, their own privacy practices also apply. Share only what's necessary.
How Long We Keep Your Data
We keep personal data only as long as needed for the purposes described here, to provide services you've requested, and to meet legal, accounting or reporting requirements. Once data is no longer needed, we delete or anonymise it.
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration or loss. No method of transmission or storage is fully secure, but we work to keep risk low and to respond appropriately if something goes wrong.
Your Rights & Choices
Subject to applicable law, you can ask us to:
- Access a summary of the personal data we hold about you and how it's processed
- Correct inaccurate or incomplete data
- Delete your data, where it's no longer needed and no legal obligation requires us to keep it
- Withdraw consent, where processing is based on consent
- Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
Children's Privacy
Our services are intended for adults (18+) capable of entering into a rental or property agreement. We don't knowingly collect personal data from children without verifiable parental or guardian consent. If you believe a child has provided us data, contact us and we'll take appropriate steps.
Grievance Officer
For any question, request or complaint about your personal data, reach us at info@toletproperties.com or +91 99 88 510 610, or write to To Let Properties LLP, A-816, Bestech Business Tower, Mohali – 160062. We aim to acknowledge and address grievances promptly.
Changes to This Policy
We may update this policy from time to time as our services evolve. We'll post the updated version here with a revised "Last updated" date, and where changes are significant, we'll take reasonable steps to notify you. Continued use of our services after an update means you accept the revised Policy.
Contact Us
Questions about this policy or your data? Reach out at info@toletproperties.com, call +91 99 88 510 610, or write to us through our Contact page.