LEGAL

Privacy Policy

Last updated: August 1, 2026

Who We Are

To Let Properties LLP ("To Let Properties", "we", "us" or "our") is a rental and property-management network registered in India, with its office at A-816, Bestech Business Tower, Mohali – 160062. This Privacy Policy explains what personal information we collect across our tenant, owner, broker, builder, franchise and academy services, why we collect it, how we use and share it, and the choices you have over it.

By using our website or services, or by submitting your details through any of our forms, you acknowledge that you've read and understood this Policy.

Information You Give Us

Depending on how you interact with us, this may include:

  • Contact details: name, phone number, email address, city or locality
  • Requirement details: property type, budget, preferred area, move-in timing
  • Owner & partner details: property information, ownership details and business information if you list a property or apply as a broker, builder, franchise, advertiser or society
  • Verification information: identity and address details where a service — such as tenant onboarding — requires it
  • Career applications: CV, education, work history and related details if you apply for a role
  • Communications: messages, enquiries and feedback you send us

Information We Collect Automatically

When you use our website, we automatically collect basic device and usage data — IP address, browser type, pages viewed and general interaction data — along with cookies and similar technologies (see "Cookies & Tracking" below).

We don't seek sensitive personal data beyond what a specific service genuinely requires, and where we do, we handle it with additional care.

How We Use Your Data

We use personal data to:

  • Match you with the right broker, owner, tenant or property, and respond to your enquiry
  • Provide, operate and improve our rental-matching and property-management services
  • Carry out verification and record-keeping where a service requires it
  • Process career applications and franchise, academy or advertiser enquiries
  • Send updates relevant to your request — such as broker follow-ups or listing status — and, where you've opted in, our newsletter
  • Maintain security, prevent fraud and misuse, and comply with legal obligations

Sharing & Disclosure

We don't sell your personal data. We share it only as needed to deliver our services, and with appropriate safeguards, including with:

  • The verified broker, owner or team member relevant to your specific enquiry
  • Service providers who work on our behalf — hosting, communication, analytics and verification providers — under confidentiality obligations
  • Authorities, regulators or courts where required by law, or to protect rights, safety and property
  • A successor entity in the event of a merger, acquisition or reorganisation, subject to this Policy

Sharing With Brokers & Partners

A core part of our service is connecting you to the right broker or partner. When you submit a requirement, we share the details necessary for them to assist you — such as your name, contact and requirement. We ask partners in our network to handle your data responsibly, but once you engage directly with a third party, their own privacy practices also apply. Share only what's necessary.

Cookies & Tracking

We use cookies and similar technologies to keep the site working properly, remember preferences and understand usage so we can improve it. You can control or disable non-essential cookies through your browser settings — disabling some cookies may affect how the site works.

How Long We Keep Your Data

We keep personal data only as long as needed for the purposes described here, to provide services you've requested, and to meet legal, accounting or reporting requirements. Once data is no longer needed, we delete or anonymise it.

Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration or loss. No method of transmission or storage is fully secure, but we work to keep risk low and to respond appropriately if something goes wrong.

Your Rights & Choices

Subject to applicable law, you can ask us to:

  • Access a summary of the personal data we hold about you and how it's processed
  • Correct inaccurate or incomplete data
  • Delete your data, where it's no longer needed and no legal obligation requires us to keep it
  • Withdraw consent, where processing is based on consent
  • Nominate another individual to exercise these rights on your behalf in the event of death or incapacity

Children's Privacy

Our services are intended for adults (18+) capable of entering into a rental or property agreement. We don't knowingly collect personal data from children without verifiable parental or guardian consent. If you believe a child has provided us data, contact us and we'll take appropriate steps.

Grievance Officer

For any question, request or complaint about your personal data, reach us at info@toletproperties.com or +91 99 88 510 610, or write to To Let Properties LLP, A-816, Bestech Business Tower, Mohali – 160062. We aim to acknowledge and address grievances promptly.

Changes to This Policy

We may update this policy from time to time as our services evolve. We'll post the updated version here with a revised "Last updated" date, and where changes are significant, we'll take reasonable steps to notify you. Continued use of our services after an update means you accept the revised Policy.

Contact Us

Questions about this policy or your data? Reach out at info@toletproperties.com, call +91 99 88 510 610, or write to us through our Contact page.